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"When the overbooking of a chalet in the snowy mountains lead to differences among the guests, the landlady's much-needed five-star rating isn't the only thing at risk."
Landlady Fränzi is renting her secluded alpine hut for the first time and prepares everything in minute detail. However, due to an overbooking four guests arrive instead of two: local politician Erich with his marketing expert Urs and young influencer Jennifer with her boyfriend Nirosh. They all need to weather out a snow storm raging outside the hut and soon find themselves confronted by violence with no way out.
