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A concert to celebrate Bulgaria joining the EU is being planned at the Embassy in London and it is the job of VARADIN, the new ambassador, to ensure the Queen attends. But with corrupt staff, criminal gangs operating out of the kitchen, falling in love with a stripper and a little misunderstanding with a PR firm that provides look-alike royalties - his simple task turns into a chaotic nightmare.

Bumpy are the pot-holed roads of Bulgaria’s capital Sofia. Doctor Krassi, nurse Mila and driver Plamen fly over them daily at break-neck speed. Together the three form one of 13 ambulance teams providing assistance to over two million people. They zoom around the city on double shifts from one emergency to the next. Ilian Metev’s camera is not aimed at those in need of help – their dignity remains preserved. He focuses instead upon the rescue team Krassi, Mila and Plamen and their wild rides across the city on a never-ending battle with time – a feat almost impossible without humour. The ambulance team fight against a ramshackle health system with passion, selflessness and sometimes near resignation. Ilian Metlev accompanied the trio for more than two years to find images that make poetry of the human figure and this depiction of reality.